How to Start Windows in Safe Mode When Your PC Won't Boot
You can still start Windows in Safe Mode even when your PC won't boot normally and shows no menu. If Windows is starting at all, even to a logo or spinning dots, you can usually force the recovery menu and reach Safe Mode from there.
When no menu appears, the trick is to interrupt the start-up three times in a row. Windows takes that as a failed start and opens its recovery menu on the next try. This page walks through that method step by step.
If your PC already shows the recovery menu, start there. It is the shorter route, and the steps below take it first. If your brand uses a different key or button to get in, the brand table in this guide will say so.
Part of the PC Won't Start? Boot Problems and the BitLocker Recovery Screen, Step by Step series, the pillar guide for this cluster.
What Safe Mode does, and what the screen will look like
Safe Mode is a limited way to start Windows. Windows loads only the basic drivers and services it needs to run, and it leaves out many drivers and programs that normally load with it. Your files and settings are still there.
That limit is why Safe Mode can open when a normal start fails. If a faulty driver or a program that loads at start-up is the problem, it is less likely to load here. Windows still has to work, but there is less in its way.
The screen will look plain, and that is expected. The words Safe Mode appear in the corners of the screen, usually on a black background. Icons and text may look large and less sharp, because Windows is using a basic display driver. Nothing has gone wrong because it looks different.
Reaching Safe Mode does not fix the PC by itself. It is a way in, not a repair. It gives you a calmer place to look at the problem, without the usual drivers and programs getting in the way.
Use the recovery menu if Windows shows you one
Use the recovery menu if Windows shows you one
Some PCs open this menu after a failed start. You may see Preparing Automatic Repair with spinning dots, then a blue screen headed Automatic Repair. It may also say Your PC did not start correctly. Either wording means you are in the Windows recovery environment.
On that screen, select Advanced options. Do not select Restart, even though it is shown first. Restart only tries a normal start again, and that start has just failed. Advanced options is the way onward, so select it and wait for the next screen.
Then follow this path, one screen at a time:
- Select Troubleshoot.
- Select Advanced options again.
- Select Startup Settings.
- Select Restart.
You will select Advanced options twice in total. That is normal, and it is not a mistake.
Your PC will restart and should then open the Startup Settings screen, a blue screen with a numbered list. Leave the PC on that screen for now. The numbered choices are covered below, in the section on picking 4, 5 or 6.
If none of this matches your screen, do not keep selecting Restart. If your PC shows only a logo, a blank screen or spinning dots and never offers a menu, go straight to the next section. Interrupting the boot there forces this same recovery menu to appear.
No menu at all: interrupt the boot to force the recovery menu
No menu at all: interrupt the boot to force the recovery menu
If your PC gets stuck on the maker's logo, on spinning dots, or on a blank screen with no menu, you can force Windows to offer the recovery menu. The method is plain. Start the PC, stop that start before Windows loads, and repeat it so Windows treats the starts as failed.
Plug a laptop in before you begin, and leave it plugged in. A battery running low can cut a start short on its own, muddle your count of interrupted starts, and leave you unsure whether Windows registered a failed start at all.
- Press the power button and watch the screen closely.
- As soon as the maker's logo or the spinning dots appear, press and hold the power button for 5 to 10 seconds, until the lights go out and the PC is fully off.
- Wait a few seconds, then repeat those two steps two more times. That gives you three interrupted starts in a row.
- On the fourth start, press the power button and let the PC run. Do not hold the button down this time.
The fourth start may take longer than usual. Windows may show Preparing Automatic Repair, then the Automatic Repair screen covered in the section above. When that screen appears, you have reached the recovery menu, so follow that earlier route from Advanced options onward.
If the sign-in screen appears, you interrupted too late, because Windows had already loaded. That start does not count. Shut the PC down in the normal way from that screen, then start the count again and act at the logo or dots.
Stop right away if a BitLocker recovery screen appears, or if the screen says an update is in progress. Do not hold the power button down. Follow the prompt on screen, or wait until the update finishes, before you try anything else.
Brand keys and buttons that change the route on some PCs
Most PCs have no key that opens Safe Mode directly. The keys below open the maker's boot menu instead, the list that lets you choose what to start from. Tap the key again and again right after you switch the PC on, before the Windows logo appears. It is mainly useful for starting from recovery media, such as a USB recovery drive.
Brand | Boot menu key Dell | F12 HP | Esc, then F9 Lenovo | F12 on most models Asus | Esc Acer | F12
Two makes use buttons instead. On many Lenovo laptops, press the small Novo button beside the power button, or in a pinhole on the side (press it with a straightened paper clip), while the PC is off, then select the recovery option on the menu that opens. On a Microsoft Surface, hold Volume Up and press Power, keeping Volume Up held until the settings screen appears. Neither opens Safe Mode itself.
Ignore older advice to press F8, or Shift and F8, at start-up. It worked on Windows 7, but Windows 10 and 11 start too fast for the key press to register, especially on PCs with UEFI firmware and a fast solid state drive. A few tries are harmless, but do not spend long on it.
Pick 4, 5 or 6 on the Startup Settings screen
Press 4 or F4 for Enable Safe Mode. This is the right choice for most readers, and it is the one to pick unless you have a clear reason to use another option. The PC restarts, and the sign-in screen should appear next.
Press 5 or F5 for Enable Safe Mode with Networking only if you need to download a driver or sign in with an online account. Press 6 or F6 for Enable Safe Mode with Command Prompt only if a guide you are following asks for it by name.
Do not be put off at the sign-in screen if Windows asks for your full Microsoft account password instead of your usual PIN. That change is normal in Safe Mode, and it does not mean your PIN has stopped working. If the password is not accepted, see our Locked Out pages rather than guessing.
A BitLocker recovery key may be asked for before the sign-in screen appears. Type it if you have it ready. If you do not have it, see our BitLocker recovery key page and get the key before you try again.
What to do in Safe Mode, and how to leave it
Once you are in, do not try to fix everything at once. Write down any error code or stop code you saw before the PC stopped starting, and note what changed last, such as a new update, driver, or program. That note will point you to the right fix.
If the trouble started after a Windows update, follow our linked guide to removing a bad update. If it started after a new driver, follow the linked guide to rolling back a driver instead. Both guides give the full steps for that one fix.
To leave Safe Mode, restart normally. Select Start, then Power, then Restart, and let the PC start on its own. Do not set Safe Boot in System Configuration to stay on. That setting makes Windows start in Safe Mode every time until you turn it off again.
If the PC will not start in Safe Mode either, stop repeating the power button steps. Go back to the recovery menu and follow our Automatic Repair loop guide and our Startup Repair guide. Those pages cover the next checks when Safe Mode itself will not open.
Frequently asked questions
Does this work the same on Windows 10 and Windows 11?
Yes. Both versions use the same recovery menu and the same Startup Settings screen. The screens may look slightly different in color and layout, but the order of choices and the numbered Safe Mode options are the same.
Will forcing my PC off delete my files?
It should not delete personal files, but no forced shutdown is risk free. That is why this method stops at the logo or spinning dots, and why you should stop if Windows says an update is in progress or shows a BitLocker screen.
Conclusion
A PC that shows no menu has not run out of options. The recovery screen is already part of Windows, and a start that looks stuck at a logo or spinning dots can often be pushed to show it.
If Safe Mode opens, work calmly and make one change at a time, then restart and test the normal start. If it does not open, stop there. You have learned something useful, and the next repair steps start from that result, not from more forced restarts.